Contact information
Last updated: November 9, 2026
PawFlask contact details for orders, returns, and general questions:
- Email: ll19959101@gmail.com
- Store: PawFlask (hm7maw-cq.myshopify.com)
- Business hours: Monday–Friday, 9:00–18:00 (Asia/Shanghai / HKT). We aim to reply within 1–2 business days.
For returns or damaged items, include your order number and photos when you email us. Shipping and refund rules are in our Shipping Policy and Refund Policy.